Privacy Statement
Effective Date: 24/06/2024
FirstMate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by FirstMate.
By accessing or using our website, firstmate.cloud (the "Site"), you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
We collect information about you in a variety of ways. This includes:
Information You Provide to Us:
Personal details such as name, email address, mailing address, phone number, and payment information when you register on our site, subscribe to our services, or make a purchase.
Information We Collect Automatically:
Information about your computer or mobile device and your usage of our website, including through cookies, log files, and similar technologies. This may include your IP address, browser type, operating system, referring URLs, and page views.
Information from Other Sources:
We may obtain information from third-party sources, such as social media platforms, marketing partners, and public databases.
Information We Collect for In-Depth Analysis:
We download your code for in-depth analysis and remove the code base immediately after the analysis.We collect and store necessary client data such as your email address and other relevant information for providing our services.When activated, we can retrieve metrics and billing history from your cloud provider to offer better suggestions and service improvements.
2. Use of Information
We use the information we collect for various purposes, including to:Provide, operate, and maintain our Site and services.Improve, personalize, and expand our Site and services.Understand and analyze how you use our Site and services.Process your transactions and manage your orders.Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes.Send you text messages and push notifications.Find and prevent fraud.Retrieve metrics and billing history from your cloud environments to offer better suggestions and service improvements.
3. Sharing of Information
We do not share your personal information with third parties except in the following circumstances:With your consent.With third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.To comply with laws or to respond to lawful requests and legal process.To protect the rights and property of FirstMate, our agents, customers, and others, including to enforce our agreements, policies, and terms of use.In an emergency to protect the personal safety of FirstMate, its customers, or any person.In connection with or during negotiation of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Data Protection
We use reasonable administrative, logical, physical, and managerial measures to safeguard your personal information against loss, theft, and unauthorized access, use, and modification.
5. Your Rights and Choices
You have certain rights regarding your personal information, including:The right to access, correct, update, or request deletion of your personal information.The right to opt out of marketing communications we send you at any time.The right to complain to a data protection authority about our collection and use of your personal information.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on our Site prior to the change becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about our practices.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at: info@firstmate.cloud
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